Shipping and Returns

Baciano ships all packages within 2 business days. Free shipping applies only to the United States.
Track your order and ensure accommodations are in place for its safe delivery.  Baciano will not replace or refund packages with confirmed deliveries. 
Baciano Returns
We are proud of our products! If for any reason you are unsatisfied with your Baciano purchase, you may return your order for a full refund, minus the cost of shipping.
Please submit return requests to:
Please mail authorized returns to: 
1114 S Los Angeles St 4th Floor
Los Angeles, CA 90015


Once your order has been shipped, Baciano is no longer responsible or liable. Baciano is not responsible for lost, stolen, delayed, or damaged packages. We are not responsible for delivery errors via carrier, or incorrect shipping info. If your shipping information was filled out incorrectly, please email us immediately. If you have any issues with shipping, you can contact and we will do our best to assist you. 

Transit Time 


UPS map of delivery times.